Is the interview coaching in person or by phone?
Our coaching is by Skype or telephone. While meeting in person would be best, our business has grown to clients all over the world, it’s necessary to deliver coaching using video conferencing.
How can you help me with my in-person interviews, if we do coaching sessions using Skype?
Through video conferencing, we can observe and correct the flaws that most employers detect in the in-person interview: eye contact, posture, and vocal projection. However, we’ve worked with thousands of clients, and we can give you tips on how to make the strongest first impression.
Will I receive notes at the end of the call?
Toward the end of the session, we will email you notes summarizing insights from the coaching session including key areas of improvement along with exercises we’d like you to complete in between sessions.
Are the sessions recorded?
We can record coaching sessions, upon request. Please inquire at the beginning of the call.
Do you help with resumes?
During your coaching session, we’d be happy to provide feedback on your resume. You can then incorporate this feedback on your time. This is different from a resume writing service, which we do not offer.
What is your refund policy?
For your unused sessions, we will provide a pro-rated refund if the request is made within four months from the purchase date. After four months, your unused sessions will remain as credits which can be used up to twelve months from the date of purchase. No refunds will be given after four months, and credits for unused time will expire twelve months after the purchase date.
Do you offer hourly coaching?
No, we do not. We want to see our clients succeed, and we’ve found that three hours is the minimum engagement necessary to make a meaningful, lasting impact on our clients’ interview performance.
If you’re not sure if you need the Leadership package, just email info@DiverseEngineer.com, and we can provide guidance.